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Writer's pictureNoel Torres

Never give up, never surrender.


As a business coach, how can I continue to support this individual and achieve the desired outcomes for their organization? One practical approach is redirecting the discussion and initiating a fresh conversation on a different topic.

Shifting the subject in question and restarting the conversation at another time can be a viable strategy in specific coaching scenarios, especially when the person being coached is struggling with deep emotions or is finding it challenging to concentrate. Here's how this approach can be beneficial:

  1. Emotional Regulation: If the person is highly emotional and unable to focus on the coaching session effectively, giving them some time to process their emotions independently might be helpful. Emotions can cloud judgment and hinder problem-solving abilities. By allowing them space to regulate their emotions, they may return to the conversation with a more precise and focused mindset.

  2. Avoiding Overwhelm: Sometimes, a coaching session may touch on sensitive or challenging topics that overwhelm the individual. Pausing the conversation, shifting to a different subject, or ending the session temporarily can prevent further distress and give them time to collect themselves.

  3. Respecting Boundaries: Restarting the conversation at another time shows respect for the individual's emotional state and boundaries. It conveys the message that you are sensitive to their needs and well-being.

  4. Reflection and Reevaluation: Both the coach and the person being coached can use the break to reflect on the topics discussed and reevaluate their perspectives. This can lead to more insightful discussions in subsequent sessions.

  5. Opportunity for Preparation: If the coaching session involves a complex problem or decision-making process, allowing them time to prepare and gather relevant information before resuming the conversation can lead to more productive outcomes.

However, it's crucial to handle the situation with care and communicate effectively:

  • Empathy and Understanding: Let the person know that it's okay to take a break and that you understand their emotions and challenges.

  • Scheduling a Follow-up: Propose a specific time to continue the conversation so they know when to expect the restart. This helps to maintain accountability and keeps the coaching process on track.

  • Follow-up Support: Offer support during the break, like sharing resources or self-help tools that might assist them in dealing with their emotions.

  • Checking In: At the beginning of the next session, check in with them about their feelings and if they are ready to resume the coaching process.

Remember that as a coach, your primary role is to support and guide the person being coached through their challenges. Flexibility, patience, and adaptability are essential for navigating emotional situations effectively and ensuring a successful coaching outcome.



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